If you already have a MultiSport account and:
your first MultiSport card, or
a new MultiSport card (for example, after changing employers),
add the card to your account to access all the features available in the MultiSport app. You can do this in the MultiSport mobile app or by logging in at kartamultisport.pl.
If you already have an account on kartamultisport.pl and/or emultisport.pl, you can use the same credentials to log in to the mobile application.
You do not need to create a separate account.
If you have a new card and:
This is the first MultiSport card linked to your account, or your data assigned to it matches that on the old card, you can go to your account and click on the "Add a new card" button in the "Card" tab to continue using the MultiSport Programme with your new card.
Your data assigned to it does not match the data on the old card (e. g. a diminutive of your name or other surname appeared), you can:
have the old account deleted from within the app and register anew using the same email address;
re-register with a different e-mail address;
contact the helpline (at +48 22 242 42 42) and ask to unify the data.
Are you having trouble adding your card? Please make sure you're entering the correct email address when logging in. It's possible your card was activated or linked to a different account than the one you're currently using.